4Human QM365 supports us in maintaining a dynamic management system.
Ole Kristian Hovland Larsen is Head of Quality and HSE at Comrod AS.
Comrod has been a customer of 4human QM365 for 15 years. So it’s useful to have a supplier that is forward-looking and modern in its thinking.
Comrod AS is a company that develops and manufactures antennas and antenna systems for both the defence and civilian markets. They are part of an international group with 185 employees in Norway. Since 2009 they have used management system and deviation system delivered by 4human QM365.
– I see 4human QM365 as an innovative and solution-orientated supplier. We’ve been a customer for 15 years now, and that says something about how satisfied we are,” says Head of Quality and HSE Ole Kristian Hovland Larsen.
Larsen has worked at Comrod AS himself for four years, during which time he has experienced 4human QM365 as a forward-looking supplier.
– 4human QM365 is modern both in the way the system is structured and in the way they assist us as customers. They listen to us, and it’s great that we can help develop 4human QM365 further together with the other customers.
The software from 4human QM365 is used slightly differently in the different parts of the organisation. The sales and purchasing departments use the Better non-conformity system the most, while those who work with support processes benefit from process modelling, the document workspace and the section on laws and requirements. The competence overview is important for everyone – a sub-module that Comrod AS has helped to further develop together with 4human QM365.
4human QM365’s software also supports the work of distributing responsibility throughout the organisation.
– Some of the most important functions in the software for us are probably being able to define responsibility for processes and documents. There is also an incredibly good tool for internal auditing in the system. During a free customer webinar on the system calendar, we got off to a good start with that part too.
Useful even beyond ISO requirements
Comrod AS is certified to ISO 9001 and ISO 14001. The company also works extensively with legislation given in EU directives concerning international IT security requirements. These are comprehensive requirements that go beyond the requirements of ISO 27001. Ole Kristian Hovland Larsen hopes to use 4human QM365 in the work with this as well, as handling can be supported by functionality in 4human QM365.
– We have a very good dialogue with 4human QM365. They are always keen to find good solutions together with us. We have also received comments from customers that it is very smart and clear to be able to collect all information in one system as 4human QM365 does – it gives us an extra motivation to use the system well when it also benefits our customers.
